Shipping & Returns
Order Processing & Shipping Time
We strive to process and ship all orders within 1-3 business days, excluding holidays. Once shipped, you’ll receive tracking information to keep an eye on your order’s journey. We offer both domestic and international shipping options, with rates and delivery times adjusted by location, so fans worldwide can enjoy our premium trading cards.
International Shipping
Nyxus TCG proudly serves a global community, with international shipping available to most countries. Please note that delivery times and costs vary by region, and customers are responsible for any applicable customs fees or taxes.
Return Policy
We accept returns within 14 days of delivery for items that are unopened, undamaged, and in their original packaging. If you’d like to initiate a return, please contact our support team, and they’ll guide you through each step to ensure a smooth return process.
Damaged or Incorrect Items
If your item arrives damaged or if you received the wrong product, please get in touch with us promptly. Our team will work with you to arrange a replacement or issue a refund to resolve the issue quickly.
Refund Process
Refunds are issued once returned items are received and inspected. We aim to process refunds as quickly as possible, so you can feel confident in every purchase with Nyxus TCG.
Customer Support
For any questions or concerns about shipping, returns, or any part of your order, our customer support team is here to help. Contact us, and we’ll ensure you have the best experience with Nyxus TCG!